Warranty Coverage - Materials & Workmanship
Limited Lifetime Warranty against manufacturer defects in materials, workmanship, and design under normal use, excluding damage resulting from road hazards such as gravel or other debris, product misuse, improper installation, impairments from accidents, product modifications, improper repairs, spills, vandalism, product neglect, or acts of God. This warranty applies only to the original purchaser of new product(s) and is limited to the replacement of genuine Dee Zee products. Modification of any kind to Dee Zee products voids all warranty coverage. Warranty does not include electrical components, installation, cost of removal, labor, transportation costs, loss of use, inconvenience, or consequential damages.
- Stainless Steel: Side Steps, Grill Guards, Bull Bars, Bed Caps, and Side Rails
- Aluminum: Side Steps, Running Boards, Storage Boxes, Transfer Tanks, Bed Protection, Invis-A-Racks, and Cab Racks
- Plastic: Storage Boxes, and Bed Caps
- OTHER: Front and Rear Bumpers
3-Year Warranty:
- POWDER-COATED / E-COATED STEEL: Side Steps, Running Boards, Storage Boxes, Transfer Tanks, Sport Bar, Ladder Racks, Universal Cargo Trays, Under Seat Storage Drawer, and Cargo Slides
- MOUNTING BRACKETS: purchased for installation (NX, 6”, Rough Step, Louvered, Hex Series, Underbed Boxes, and Bumper Guards only)
- OTHER: Tailgate Assist, Bed Mats, Floor Mats, Mud Flaps, Tailgate Board, Hood Deletes, Fender Deletes, Hinge Covers, Door Pocket, Door Hangers, Auxiliary Fuel Connection Kits, Tie Down Anchors, and ALL products not otherwise listed individually
Warranty Coverage – Component Parts
Operational items such as shocks, latches, keys, hinges, and wear items including, but not limited to, mud flaps, step pads, end caps, hardware, seals, etc. have a 1-Year Warranty. This warranty applies only to new products and is limited to the repair or replacement of genuine Dee Zee products. Warranty does not include electrical components, light bulb replacement, and cost of removal, installation, labor, transportation costs, and loss of use, inconvenience or consequential damages.
Warranty Coverage – Finish Protection
The finish of all Dee Zee products is covered for 1 year from the date of purchase. Dee Zee products have a high-quality finish that must be cared for and maintained like any other exposed finish on the vehicle. Protect the finish with non-abrasive automotive wax (e.g. Pure Carnauba) on a regular basis. Applying soaps, polishes, or waxes that contain an abrasive compound may scratch the finish and leave the exposed material susceptible to corrosion.
Warranty Submission Procedure
All warranty claims will be initiated at the place of purchase. The original purchaser will be required to present the original sales receipt with purchase date shown and provide photographs of the defect.
In the event the originally purchased product style is no longer available, Dee Zee will warranty the defective part with a current equivalent.
Dee Zee® - Tech Tips Crossover Tool Box Installation