Good quality workmanship looks brand new. Service was very good especially considering the first steering wheel I ordered came in the wrong color. CARiD worked with B&I to return the wheel and make a new one. All the time keeping me informed with updates. This was not an easy task since the wheel I ordered was directly from the website, meaning, what you order is what you get and no refunds being the wheel is custom made. It turned out the website color information was incorrect and with enough pictures of my 2006 King Ranch tan leather B&I/CARiD were willing to make a 2nd wheel, at no charge, after sending me leather samples to match the color. Very happy with the end result and would buy again. Return of my original wheel, required core, was simple enough and the refund came quickly.
Posted by Mike (Pleasanton, CA) / February 12, 20202006 Ford F-350