When we ordered our topper we were told it would be specifically made for our truck, Chevy Colorado 2018. We figured that was how it was done, they get orders and make them. We were also told we would receive it within 2-3 weeks, that is with it being made and shipped. That is great, we have a big camping trip coming up Memorial weekend and need it then, we ordered it May 4th. At some point we were told it was on back order and would not be in until June 18th. So we made due for that trip, but our big family trip that we absolutely needed the topper was June 21st. Now we were in a dilemma. Would we get this with this Backorder?? We were very unhappy!! Again we ordered and was told it would be made and shipped in 2 weeks. I understand back orders happen but we order things for a reason. We started thinking of what we could do “in case”, that is adding more money on top of the obscene amount we already spent for this. I had sent many emails with automatic replies back saying the same thing, it will be shipped when it comes in. Long story, we ended up getting the topper the day before our trip. We were very thrilled of course, but we are a little confused by the fact that we were also told and the picture shows that the sides have windows, and we thought there would be windows, but there are not. It is solid flaps. So I still don’t know what to do about that??? My husband wants me to call, but I feel I have already sent too many upset emails at this point so.. They are also not put together when we got it, didn’t expect that, ugh. Thank goodness Hubby is handy and had time to do it before going to work for evening at 5pm, since again we were leaving next day. And thank goodness our marriage is solid cause projects like this could really harm the rockiest of marriages lol.
Posted by Cathy (Muskegon, MI) / July 06, 20192017 Chevy Colorado