Manufacturer defect is defined as any characteristic of the product which hinders its usability for the purpose for which it was designed and manufactured. The warranty against manufacturer defects doesn’t cover any cosmetic changes, or normal use wear and tear. All warranties cease at a product’s discontinuance. AWE Tuning warranty covers all AWE Tuning brand products.
All durations start at the time of purchase:
*AWE SwitchPath Control Boxes purchased before March 1, 2018 are afforded a two (2) year warranty, with proof of purchase.
Any trace of abuse, incorrect installation, forced installation, motorsports usage, racing conditions, or product altering will result in warranty denial. Warranties will be voided if the product is improperly serviced, modified, or used in a way not intended by the manufacturer. Upon verification of warranty coverage, AWE will, at its sole option, repair, replace, consult toward remedy or issue a refund for the defective product. Labor for original installation, removal, and subsequent installation/inspection not covered.
Tip Finish
AWE's One-Year Tip Finish Warranty covers defects on AWE tips for a period of one year from purchase date. Thorough periodic cleaning of AWE tips is required as general maintenance, and must be done prior to submitting a warranty claim on tips, as returned tips found to have been dirty (and not defective) will have forfeited any core charges. Exclusions to the AWE One Year Tip Finish Warranty:
No CEL Guarantee
The AWE No CEL Guarantee is noted on certain AWE products, and offers peace of mind against the appearance of Check Engine Lights when products are installed properly and used as intended, on vehicles with no additional modifications, with the exception of other AWE products intended to work with the product in question. The warranty period is one year from date of new product purchase (proof of purchase required).
Fitment Guarantee
All AWE brand products have a fitment guarantee. This is AWE's pledge to have made products that perfectly fit, for easy installation by a qualified installer. The Fitment Guarantee period is 30 days from purchase date, with proof of purchase. Should AWE deem that installation issue is due solely to a manufacturing defect, AWE will issue a replacement product or portion of product, free of charge.
Exclusions: Use of product in Motorsports or Racing conditions is grounds for warranty denial. Motorsports and Racing is an inherently abusive operational condition, and it is impossible to warranty for this type of usage. Warranties may be voided if product is not installed by an authorized AWE Tuning dealer. Warranties will be voided if product is improperly serviced, modified, or used in a way not intended by the Manufacturer. The Consumer is responsible for ensuring that the product is installed in a safe and proper manner, and should cease usage of the product immediately if an unsafe or improper condition is noted. If an unsafe or improper condition is noted, the Consumer should then immediately contact the facility where the product was installed, or AWE Tuning.