In The News

Americans revealed their most pressing concerns about autonomous vehicles in a recent survey. The study comes along at the right time, especially as the ADAS and engineering community is addressing the challenges standing in the way of consumer adoption. Respondents have given further insight into how they feel...

The COVID-19 pandemic isn’t likely to be behind us any time soon, that much is certain. For now, it’s a picture filled (or half-filled) with lower-capacity restaurants and offices, clean hands, covered faces – and a long drip of paranoia about the prospects of a dreaded “second wave” of the virus. But just...

Many people are now sheltering at home and have been for weeks, which often means that their cars are sitting idle in a garage or on the street. While this can be a big money-saver when it comes to gas, not moving your car for weeks or months at a time can cause serious damage to your vehicle. If it’s been a while...

A factory warranty is coverage offered by the original manufacturer for a specified period of time or until a certain mileage threshold is reached. Through a factory warranty, the manufacturer agrees to pay for certain repairs. Factory warranties are generally only included with new car purchases. Across many well...

Many people are busy these days cleaning every inch of their homes or apartments. However, if you own a car, it's just as important to make sure that your vehicle also gets a deep cleaning—and not just once in a while. The coronavirus can easily be transmitted from a surface in, or on, your car, straight into your...

It’s important to ensure you’re effectively cleaning all your interior surfaces while at the same time not damaging materials such as vinyl, plastic and upholstery.

Customer experience professionals know they have to measure customer satisfaction but also struggle with which key performance indicators (KPIs) to deploy. “There is the challenge of understanding where to make appropriate investment and which key performance indicators to monitor,” KPMG researchers said. “The...

A detailing expert shares tips for these common surface issues.

Cars are one of the few large purchases a person can make in their lifetime. With soaring average costs that are hovering around $37,000 for a new vehicle and $23,000 for a used one, is it better to buy or lease a car? It turns out, there are pros and cons to both financial decisions, according to auto industry...

When it comes to the future of auto rentals, big ideas may be taking a back seat to incremental, practical changes in 2020. And this car rental upgrade is good news for consumers, who could have a more seamless and customized experience as a result.

It was one of the first things you learned in driver’s ed, so of course, you know when to use your emergency brake…or do you?

This was another great year for the auto industry (and auto enthusiasts). Not only did 2019 bring monumental and groundbreaking new-vehicle releases (which speak to broader trends in technology and consumer interest), it also was full of shake-ups from manufacturers, executives and government entities. Let’s...

In this episode, the 'Car Doctor' John Paul and CARiD.com Product Training Director Richard Reina have discussed CARiD's website unlimited inventory and the best car gifts for the holidays.

The physical limitations can seriously compromise reaction time, which can make older drivers a potential danger to themselves, passengers, other drivers, and pedestrians. The auto industry continues to develop high-tech safety features that help address the shortcomings of older drivers. Here is a list of four...

Thanksgiving: a time filled with joy, food and travel mayhem. Navigating packed roadways with the family in tow is stressful enough, so the last thing you want to deal with are any unforeseen mechanical issues. Before hitting the road on your quest for turkey and pumpkin pie, take the time to do some quick...

It’s beginning to look a lot like winter. Time for skiing, hot cocoa and poor road conditions. Just as you put on proper boots to avoid biffing it on the icy sidewalks, you should ensure your vehicle is ready to handle whatever Mother Nature throws your way, too. Being prepared for winter driving scenarios is the...

There are all sorts of things you’re doing to your car, and while driving, that might seem harmless. But, according to mechanics, some of these behaviors can inflict wear and tear on your car that you might not expect. And they’re separate from the things you shouldn’t be doing in your car.

All drivers (and passengers) know that long commutes are tough both mentally and physically, so whether you’re in the car for a few hours each day on your way to the office or you’ve got a huge road trip coming up, planning and preparing for that huge chunk of your day can be beneficial to your personal comfort,...

Used cars come with baggage from their previous owners. A used car might need a total engine rebuild or it might need nothing more than a new set of tires. Before you drive a used car off the lot, make sure you know exactly what happened in its history, what’s been done to fix any issues and how protected you’ll...

Whether you’re driving in extreme conditions or just running around town, you want the best tires possible. Auto pros swear by these picks.