Steering Box Arrives Covered in Fluid. All steering boxes are pressure tested for function and leaks before they leave Borgeson facility. It is common for the box to arrive to the customer with fluid in the packing bag this is normal and from the above testing.
Steering Box Leaks from Input Shaft. Insure hose connections are tight. This will appear to be a leak from the input. Make sure customer did not drill into the input shaft this will cause damage and a leak. Make sure customer did not initially hook up hoses backwards as this will cause the input seal to blow out. Additionally insure nothing above the box is leaking down on top of the box and being misdiagnosed.
Steering Box Leaks From Top Cap. The top cap of the steering box is sealed to the casting with an o-ring. The adjusting screw that protrudes through the cap is sealed with the threads themselves. Sometimes a top cap leak can be fixed by loosening the top cap bolts and wiggling the cap to reseat the o-ring. A leak at the adjuster screw can usually be sealed by tightening the lock nut. If the customer is to try any of these fixes themselves they need to insure the center adjusting screw itself does not move as this will affect the adjustment of the steering box.
Steering Box Seal Sticking out Bottom. If customer reports a seal sticking out of the bottom of the steering box insure they have an actual fluid leak. This first seal on the bottom is a dust seal that works its way out and can simply be pushed back in.
Steering Box Leaks from Sector Shaft. Make sure the leak is actually observed to be coming from the sector shaft. This is the low point on the car steering box and it is very common for any fluid to collect in this area regardless of where the leak originates. If the customer observes a leak in this location it is not reparable by the end user and must come back for warranty.